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Welcome to our Help Center

Setting Up Your Company Profile

Hugo Richard

Your company profile helps Faqify customize your experience and provides important context for AI-generated articles. Here's how to set up your company profile:

Accessing Company Setup

During Onboarding

If you haven't completed company setup during account creation:

  1. You'll see a prompt on your dashboard
  2. Click "Set up company profile"
  3. Follow the guided setup process

From Settings

To update your company profile later:

  1. Navigate to Settings in the sidebar
  2. Select "Company Details" tab
  3. Update your information as needed

[SCREENSHOT: Company setup page]

Required Information

Company Details

  • Company Name: Your organization's official name
  • Website: Your company website URL (optional)
  • Description: Brief description of what your company does (minimum 10 characters)
  • Country: Select your country from the dropdown
  • Address: Physical address (optional)

Additional Information

  • How did you hear about us?: Help us understand how you discovered Faqify
    • Google Search
    • Social Media
    • Word of Mouth
    • Industry Event
    • Partner Referral
    • Advertisement
    • Blog/Article
    • Other

Step-by-Step Setup

1. Company Information

  1. Enter your company name
  2. Add your website URL (if applicable)
  3. Write a brief description of your company
  4. Select your country from the dropdown
  5. Add your company address (optional)

[SCREENSHOT: Company information form]

2. Additional Details

  1. Select how you heard about Faqify
  2. Add any additional context about your company
  3. Review all information for accuracy

3. Save and Continue

  1. Click "Complete Setup" to save your profile
  2. You'll be redirected to your dashboard
  3. Your company profile is now active

Updating Your Profile

Who Can Update

  • Owners: Can update all company information
  • Admins: Can update company information
  • Members: Cannot update company information

Making Changes

  1. Go to Settings → Company Details
  2. Update the fields you want to change
  3. Click "Save Changes"
  4. Your updates will be applied immediately

[SCREENSHOT: Company settings page]

Profile Benefits

AI Customization

Your company profile helps Faqify:

  • Generate articles that match your industry
  • Use appropriate terminology and language
  • Create content relevant to your business model
  • Understand your company's context

Team Management

Company profiles enable:

  • Team member invitations
  • Role-based access control
  • Centralized company settings
  • Billing and subscription management

Integration Context

Profile information helps with:

  • Data source connections
  • Publishing destination setup
  • Content categorization
  • Brand consistency

Best Practices

Company Description

Write a clear, concise description that:

  • Explains what your company does
  • Mentions your industry or sector
  • Highlights key products or services
  • Uses language your customers would understand

Website URL

  • Use the full URL (e.g., https://www.yourcompany.com)
  • Ensure the website is accessible
  • Use your primary company website

Country Selection

  • Select the country where your company is legally registered
  • This affects billing, compliance, and data processing
  • Contact support if you need to change this later

Troubleshooting

Can't Save Changes

  • Ensure all required fields are completed
  • Check that your description is at least 10 characters
  • Verify your website URL is properly formatted
  • Try refreshing the page and attempting again

Permission Denied

If you can't update company information:

  • Check your user role (only Owners and Admins can update)
  • Contact your account Owner or Admin
  • Verify you're logged into the correct account

Missing Information

If you need to add information later:

  • Go to Settings → Company Details
  • Update any fields as needed
  • Changes are saved automatically