Your company profile helps Faqify customize your experience and provides important context for AI-generated articles. Here's how to set up your company profile:
Accessing Company Setup
During Onboarding
If you haven't completed company setup during account creation:
- You'll see a prompt on your dashboard
- Click "Set up company profile"
- Follow the guided setup process
From Settings
To update your company profile later:
- Navigate to Settings in the sidebar
- Select "Company Details" tab
- Update your information as needed
[SCREENSHOT: Company setup page]
Required Information
Company Details
- Company Name: Your organization's official name
- Website: Your company website URL (optional)
- Description: Brief description of what your company does (minimum 10 characters)
- Country: Select your country from the dropdown
- Address: Physical address (optional)
Additional Information
- How did you hear about us?: Help us understand how you discovered Faqify
- Google Search
- Social Media
- Word of Mouth
- Industry Event
- Partner Referral
- Advertisement
- Blog/Article
- Other
Step-by-Step Setup
1. Company Information
- Enter your company name
- Add your website URL (if applicable)
- Write a brief description of your company
- Select your country from the dropdown
- Add your company address (optional)
[SCREENSHOT: Company information form]
2. Additional Details
- Select how you heard about Faqify
- Add any additional context about your company
- Review all information for accuracy
3. Save and Continue
- Click "Complete Setup" to save your profile
- You'll be redirected to your dashboard
- Your company profile is now active
Updating Your Profile
Who Can Update
- Owners: Can update all company information
- Admins: Can update company information
- Members: Cannot update company information
Making Changes
- Go to Settings → Company Details
- Update the fields you want to change
- Click "Save Changes"
- Your updates will be applied immediately
[SCREENSHOT: Company settings page]
Profile Benefits
AI Customization
Your company profile helps Faqify:
- Generate articles that match your industry
- Use appropriate terminology and language
- Create content relevant to your business model
- Understand your company's context
Team Management
Company profiles enable:
- Team member invitations
- Role-based access control
- Centralized company settings
- Billing and subscription management
Integration Context
Profile information helps with:
- Data source connections
- Publishing destination setup
- Content categorization
- Brand consistency
Best Practices
Company Description
Write a clear, concise description that:
- Explains what your company does
- Mentions your industry or sector
- Highlights key products or services
- Uses language your customers would understand
Website URL
- Use the full URL (e.g.,
https://www.yourcompany.com) - Ensure the website is accessible
- Use your primary company website
Country Selection
- Select the country where your company is legally registered
- This affects billing, compliance, and data processing
- Contact support if you need to change this later
Troubleshooting
Can't Save Changes
- Ensure all required fields are completed
- Check that your description is at least 10 characters
- Verify your website URL is properly formatted
- Try refreshing the page and attempting again
Permission Denied
If you can't update company information:
- Check your user role (only Owners and Admins can update)
- Contact your account Owner or Admin
- Verify you're logged into the correct account
Missing Information
If you need to add information later:
- Go to Settings → Company Details
- Update any fields as needed
- Changes are saved automatically